In case you have some Whitelisting Policy or Firewall implemented on your Storage servers and you need to whitelist Cloudimage / DMO to allow them to access your image data, we recommend the following:
- Implement “Whitelisting by Headers”:
- the easiest way is to whitelist/accept requests from user agents containing “cloudimg” or “cloudimage / DMO” ;
- or to whitelist/accept requests with headers containing any of your Aliases (those that you add in your Cloudimage Admin). Please note -> this will require updating the access whenever a new alias is added.
- In your Cloudimage Admin panel -> Image Settings -> tab Domains, you can configure a Global Header to deliver every Cloudimage / DMO request and authenticate the Cloudimage / DMO server.
- Implement proxy server functionality:
- set your proxy server
- configure Cloudimage / DMO to use that proxy
- whitelist your proxy IP
If these options are not applicable due to technical reasons, please feel free to contact our Software Engineer and mention the following details:
- Token
- Short description of the issue (including URLs, screenshots, and a short video if available)
- Steps to reproduce the issue.
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