General Questions
A selection of our most frequently asked questions.
- Where to find my Cloudimage / Filerobot Token?
- How to setup fallback image format ?
- Why cannot I save aliases?
- Tips and best practices for applying Rules in Cloudimage and Filerobot
- Invalidation not working - Why do I see old image even after performing Invalidation ?
- Where can I find the different user roles & permissions available in Filerobot and Cloudimage?
- What is the differences between CNAME and Alias in Scaleflex (Cloudimage & Filerobot)
- Can I add/invite users to my Cloudimage account?
- Can I add custom HTTP header(s) to origin image requests in Cloudimage?
- How to set up image compression?
- Can I change my default Cloudimage CDN provider?
- How to set up custom CNAME with Filerobot solution?
- Why the proxied static files are returning status code different than 200?
- Why do I see the Cloudimage default placeholder instead of my images?
- How to use alias to shorten your website URL's in Cloudimage?
- How to change default image placeholder in Cloudimage?
- How to whitelist the Cloudimage servers?
- Can I use my own private S3 bucket or own storage?
- Default or error (404) placeholder image width & height size values
- Cloudimage, WordPress(CMS) & CNAME issue
- Can I process non-image static content (PDFs, JS, CSS) with Cloudimage?
- What is WebP image format and how Cloudimage supports it?
- Does your solution work with Vanity domain?
- How can I shorten my Cloudimage URLs?
- Where can I find the latest features release?
- What should I do if I encounter 'No SSL connection' issue?
- Difference between cache HIT and MISS?
- Can I deliver my media assets in China?
- What is the difference between caching and storage?
- Why do I sometimes get 429 errors?