How to whitelist the Cloudimage servers?

In case you have some Whitelisting Policy or Firewall implemented on your Storage servers and you need to whitelist Cloudimage to allow them to access your image data, we recommend the following:

  •  Implement “Whitelisting by Headers”:
    • the easiest way is to whitelist/accept requests from user agents containing “cloudimg” or “cloudimage” ;
    • or to whitelist/accept requests with headers containing any of your Aliases (those that you add in your Cloudimage Admin). Please note -> this will require updating the access whenever a new alias is added.
    • In your Cloudimage Admin panel -> Image Settings -> tab Domains, you can configure a Global Header to deliver every Cloudimage request and authenticate the Cloudimage server.
  • Implement proxy server functionality:
    1. set your proxy server
    2. configure Cloudimage to use that proxy
    3. whitelist your proxy IP

If these options are not applicable due to technical reasons, please feel free to contact our Software Engineer and mention the following details:

  • Token
  • Short description of the issue (including URLs, screenshots, and a short video if available)
  • Steps to reproduce the issue.


Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.