As part of our service offering, we have written a step-by-step tutorial which will help you to easily implement Cloudimage on your Prestashop website. You can find all the related information in our documentation here.
Prior to contact the Support team, we would recommend you to to read our public instructions/documentation and to follow the detailed steps required. Also keep in mind that a single token can be used with just one (1) PrestaShop website.
If you need any further help, do not hesitate to contact our Support team. Please make sure that you provide us with as many details on the issue you are experiencing like but not restricted to:
- URL of the website/image;
- A screenshot/video showing the issue;
- Steps to reproduce the issue;
- A screenshot of the Console and Network tabs in the browser's inspector.