I am having an issue registering my custom CNAME, how can I fix it?

You could occasionally run into problems adding your CNAME to your DNS Manager. The absence of a CAA record may be related to this.

To indicate that the AWS Certificate Manager (ACM) is authorized to issue a certificate for your domain or subdomain in that situation, you can optionally set a Certification Authority Authorization (CAA) DNS record. ACM validates your domain and looks for CAA records to ensure that it can issue a certificate for you.

[Add CAA Record for mycompanydomain.com]

mycompanydomain.com . CAA 0 issue amazon.com

mycompanydomain.com . CAA 0 issue amazontrust.com

mycompanydomain.com . CAA 0 issue awstrust.com

mycompanydomain.com . CAA 0 issue amazonaws.com

mycompanydomain.com . CAA 0 issue wildamazon.com

mycompanydomain.com . CAA 0 issue wildamazontrust.com

mycompanydomain.com . CAA 0 issue wildawstrust.com

mycompanydomain.com . CAA 0 issue wildamazonaws.com

If you have any questions or issues, please feel free to contact our Software Engineer and mention the following details:

  • Token
  • Short description of the issue (including URLs, screenshot, short video if available)
  • Steps to reproduce the issue.
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