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  3. Plans, Billing and Accounts

Where can I find the invoices for my payments?

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Jonh F. [Scaleflex]

You can view and download all your invoices directly from the Admin Portal of your solution. Follow the steps below depending on which platform you use:

Cloudimage 

  1. Log in to your Cloudimage account.

  2. In the bottom-left corner, click Account → Billing & Plan.

  3. Click on Invoices and click Manage. 

4. Under the Invoices section, all your past invoices are available for download.

 

Scaleflex DAM (formerly Filerobot)

  1. Log in to your Filerobot account.

  2. Click on your profile icon in the top-right corner → My Account Settings.

  3. In the left-hand menu, click Billing → Payment & Invoices →Customer Portal

    All your new invoices will be listed here and available for download.

     

  4. Under the Invoices(Legacy) section, all your past invoices are available for download.

  • If you have any questions or issues, please feel free to contact our Software Engineer and mention the following details:

    • Token
    • Short description of the issue (including URLs, screenshot, short video if available)
    • Steps to reproduce the issue.
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