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Welcome to the Scaleflex Help Center
Scaleflex Help Center & FAQ
General Questions
Plans, Billing and Accounts
Plans, Billing and Accounts
You will find here all common questions about plans, billing and accounts.
How is your Image Cache (Storage) calculated?
Can you remove Card, Bank, or Direct Debit from the billing section?
How to Update Your Invoicing Email and Company Address on Cloudimage
Why my CDN Traffic usage is not equal to the Image Cache?
How to lower my Image Cache?
Why I see "Cloudimage token deactivated due to missing billing details"?
What Support Level are you providing?
How can I change the owner of my Cloudimage account?
Can I receive my invoices by email?
What happens if I reach my plan's CDN Traffic and Image Cache allowances (overuse)?
Are you EU GDPR compliant?
Where can I find the invoices for my payments?
How do I pay for the Cloudimage service?
Where can I see my plan usage in Filerobot?