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Welcome to the Scaleflex Help Center
What can we help you with?
  1. Scaleflex Help Center & FAQ
  2. Plans, Billing and Accounts

Plans, Billing and Accounts

You will find here all common questions about plans, billing and accounts.

  • How is your Image Cache (Storage) calculated?
  • Why my CDN Traffic usage is not equal to the Image Cache?
  • How to lower my Image Cache?
  • Why I see "Cloudimage token deactivated due to missing billing details"?
  • What Support Level are you providing?
  • How can I change the owner of my Cloudimage account?
  • Can I receive my invoices by email?
  • What happens if I reach my plan's CDN Traffic and Image Cache allowances (overuse)?
  • Are you EU GDPR compliant?
  • Where can I find the invoices for my payments?
  • How do I pay for the Cloudimage service?
  • Where can I see my usage?

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