Plans, Billing and Accounts
You will find here all common questions about plans, billing and accounts.
- Why can't I add an email to the list of invoice receivers in VXP?
- How is your Image Cache (Storage) calculated?
- Usage consumption threshold notification
- Can you remove Card, Bank, or Direct Debit from the billing section?
- How to Update Your Invoicing Email and Company Address on Cloudimage / DMO
- Why my CDN Traffic usage is not equal to the Image Cache?
- How to lower my Image Cache?
- Why I see "Cloudimage / DMO token deactivated due to missing billing details"?
- What Support Level are you providing?
- How can I change the owner of my Cloudimage / DMO account?
- Can I receive my invoices by email?
- What happens if I reach my plan's CDN Traffic and Image Cache allowances (overuse)?
- Are you EU GDPR compliant?
- Where can I find the invoices for my payments?
- How do I pay for the Cloudimage / DMO service?
- Where can I see my plan usage in DAM?