Can I receive my invoices by email?

Cloudimage Filerobot

Please be aware that invoices are sent by email only when you pay by BANK details.

If you pay your subscription by CREDIT CARD, you will not receive any emails unless an issue occurs when charging your credit card.


In any case, you can access the relevant Admin Portal to retrieve all your invoices:

Cloudimage Admin Portal Filerobot Admin Portal

Account > Billing / Invoices > Invoices

Setting > Account > Invoices

 

If you have any questions or issues, please feel free to contact our Software Engineer and mention the following details:

    • Token
    • Short description of the issue (including URLs, screenshot, short video if available)
    • Steps to reproduce the issue.
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