How Can I Update My Billing Details ?

To change the invoicing Email address for your Cloudimage account, the new Email must be registered as a user on your Cloudimage account. To verify this, you can go to the Admin Panel and Settings > Users.

If the email address is not yet registered, send an invitation to the new email address.
Once the invitation is accepted, the email will be added as a registered user and can be selected for invoicing purposes.

Important:
The invitation must generally be accepted before the new user can be added as a recipient for invoicing emails.
 

Exception - Accountant role:
Users assigned the Accountant role can be added in the Billing details section even if their Cloudimage invitation is still in Pending status.

Finally, go to the Cloudimage Admin Panel, navigate to Account > Billing>Invoices >Manage

It will open a new window Click on Update Information

And select the registered Email for receiving invoices. In this section, you can also update the invoicing address. Click Save to apply changes and receive invoices automatically.

If you have any questions or issues, please feel free to contact the Support Team and mention the following details: 

• Token
• Short description of the issue (including URLs, screenshots, short video if available)
• Steps to reproduce the issue.