General Questions
A selection of our most frequently asked questions.
- Can I change my default Cloudimage / DMO CDN provider?
- How to set up custom CNAME with Filerobot solution?
- Why the proxied static files are returning status code different than 200?
- Why do I see the Cloudimage / DMO default placeholder instead of my images?
- How to use alias to shorten your website URL's in Cloudimage?
- How to change default image placeholder in DMO?
- How to whitelist the Cloudimage / DMO servers?
- How to set my own private S3 bucket or own storage as Origin for Cloudimage?
- Default or error (404) placeholder image width & height size values
- Can I process non-image static content (PDFs, JS, CSS) with Cloudimage?
- What is WebP image format and how Cloudimage supports it?
- Does your solution work with Vanity domain?
- How can I shorten my Cloudimage URLs?
- What should I do if I encounter 'No SSL connection' issue?
- Difference between cache HIT and MISS?
- Can I deliver my media assets in China?
- What is the difference between caching and storage?
- Why do I sometimes get 429 errors?
- What is your definition of Digital Asset Management and a Digital Asset?
- Which CDN providers are you using and how many Points of Presence do you offer?
- Can I change my Cloudimage / DMO Token?
- Can I use Cloudimage / DMO for transforming my images but keep my current CDN solution (Akamai, Cloudfront, ... )?
- Can I use your image optimisation solution for transforming my images but keep my current storage solution (Amazon S3, ... )?
- Can I use the same token on multiple websites?
- Which image formats are supported?
- Is your solution available in my country?
- How much does cost your solution?
- Why should I migrate from my current solution to Cloudimage / DMO?